2019 GMIS MEETS Speaker
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Keynote Speakers

How is the Weather in your Kingdom?

Dan Cockerell

Dan was born in Chicago in 1969. His father was an executive with the Marriott Corporation and as a result, Dan moved frequently across the United States while growing up. He attended Boston University, graduating in 1991, where he earned a Bachelor of Arts degree in Political Science. An avid rugby player, he was selected for the 1990 and 1991 USA Collegiate All-American Rugby team, and was Captain for the 1991 team.

Dan’s first experience working for Disney was as a participant in the Walt Disney World College Program in Orlando in the summer of 1989, when he worked as a front desk host at the Contemporary Resort. Upon graduation from Boston University in 1991, Dan moved to Florida and participated in the Disneyland Paris Management Trainee Program. In January of 1992, three months before the opening of Disneyland Paris, he was transferred to France, where he remained for five years in various management roles.

Dan held various management and executive operations roles at the Walt Disney World Resort, both in the theme parks and resort hotels, and was the sixth executive to hold the position of Vice President, Magic Kingdom since the park opened in 1971. He earned his MBA in 2001 at the Crummer School of Business at Rollins College.

During his fulfilling and exciting 26-year career with the Walt Disney Company, Dan put great value on spending time in the operation and frequently spent time in the park, assisting cast members and interacting with guests. He believed that building relationships is critical for leadership success, and his approachability in the workplace was a testament to his people-first philosophy.

Abstract
Much like the weather, culture influences our mood and ultimately our behavior. Great leaders understand the importance of creating and sustaining great culture in order to establish an environment where employees can thrive. When they feel confident, respected, trusted and valued, employees deliver stellar results and ensure the success of their organization.

Dan will share what he learned about leading a purpose-driven culture during his 26 year career at the Walt Disney Company culminating in leading 12,000 cast members in the largest theme park in the world, the Magic Kingdom.


'Impossible' is Just a Word: Why Innovation is More Fun When You Think Like a Magician

John Duke Logan

John is a professional modern day magician who received a standing ovation on 'America's Got Talent' and was nicknamed by the media “The Team Magician” for the New England Patriots. All GMIS MEETS government attendees will receive a copy of John's book, "The Perfect Illusion: Life." www.JohnDukeLogan.com

Abstract
Meet the magician who will teach you how to change the world! In his inspiring and entertaining keynote session, John Duke Logan will demonstrate how understanding perception can be the key to unlocking your potential in life. At the end, you will learn five practical collaboration strategies you can do with your team members to look at challenges from a different perspective, brainstorm new ideas, and achieve personal and professional goals.


Session Speakers

Next Gen Network Technology

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Lou Melograna - Chief Technology Officer, StarNet Solutions

Lou Melograna started in WAN technology back in the early 1990s. Since then he has worked with every major vendor in the field and has been involved in thousands of installations, troubleshoots and consulting jobs. He started StarNet Solutions 18 years ago to provide customers with a superb experience with a company that puts their customers' needs first. Our goal is to truly provide the best possible solution with the best customer service possible with open communication.

Training Agenda and Registration


Communicating with Confidence the Value of IT to Non-technical People

Marc Thorson - Executive Director of Regional Technology Services, Northern Illinois University

Marc Thorson is the Executive Director for Regional Technology Services in the Division of Information Technology (DoIT). He oversees all aspects of Northern Illinois University’s broadband, Internet service, and technology service offerings to communities, school districts, and other government and nonprofits organizations.

Prior to joining NIU, Marc has worked in the local government Information Technology field in just about every capacity for over 20 years including desktop support, application developer, network administrator, network engineer, compliance lead, and director.  He is passionate about Information Security and data-driven decision making in environments with resource challenges.

Marc is also an adjunct instructor for the nationally-ranked Northern Illinois University Master of Public Administration program. The course focus is educating future local government and nonprofit leadership on what Information Technology does, why it is a critical competency for public organizations, and how to utilize it to its greatest potential in an era of shrinking budgets.

Marc has a Master of Business Administration from Northern Illinois University with a focus on Management of Information Services and Marketing.  He is the Marketing Director GMIS International, Committee Chairperson for GMIS Accreditation, and Past President for GMIS Illinois.

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Omar Sandoval - Director of Information Technology, Naperville Park District

Omar started with the Naperville Park District in February of 2008 as a part time IT Helpdesk Technician. He was promoted to Network Engineer/Network Administrator in June of 2010, and in 2014, when the District was determining the future of their IT Department, Omar was promoted to IT Manager. During this time, Omar worked to solidify value of IT in the Naperville Park District. In January of 2017 he was promoted to Director of Information Technology.

Omar was honored by the Naperville Jaycees in March of 2016 with the "Distinguished Services Award - Public Employee," an award celebrating extraordinary service of individuals and organizations in the Naperville community. In April of 2018 he was name as one of the recipient of the “Four Under 40 Achievement Award.” This award is given by the Naperville Area Chamber of Commerce and recognizes young professionals in the Naperville community who demonstrate excellence in the following: Leadership in Community, Leadership in Business, Excellence in Career and Life Balance. In addition to these accomplishments, Omar conceptualized, developed, tested, and released what became the Park District's first mobile app for IOS and Android, which was later copyrighted and patented.

Abstract
Understanding that government organizations are businesses, and even though they are not profit driven there are still returns on investment that need to be articulated. This talk goes through understanding the evolution of IT and provides practical steps and discussion to help everyone work toward the modern local government IT.


Lessons Learned: Accelerating IT Transformation

Bretton Stafford - Director, Managed Services, Dell Technologies

Brett Stafford serves as Director, Managed Services at Dell Technologies, leading a Business Development team focused on solving complex problems for Public Sector and Enterprise customers. Trusted by customers around the world to run and manage their mission critical infrastructure, Dell Technologies Managed Services serves as the solutions integrator for the Dell Technologies family of strategically aligned businesses ( Dell, Dell EMC, VMware, Pivotal, RSA, Secureworks , and Virtustream ); unlocking the power of One Dell. Brett’s team simplifies our clients’ experience by aligning strategy, technology and service offerings accelerate customer’s ability to achieve specific measurable outcomes, transform their operating model, and outperform their competition. Brett brings a structured and innovative approach to change enablement, with a proven track record of enterprise execution during large scale mergers, acquisitions and large transformational projects that deliver desired business results. Brett’s strengths include creating a compelling vision, clarifying and persuasively communicating Mission, Business and IT strategy, building consensus in highly complex, technical or political environments and leveraging agile service delivery models.

Brett is a senior IT executive with 20+ years of diverse industry experience, a thought leader and one of the “go to” IT strategists for many CxOs . Prior to his current role, Brett served as Director, Strategic Solutions, leading an integrated Dell and EMC Federal sales organization during the Dell EMC merger. Brett is a Veteran of the US Navy and lives in Sarasota, Florida.

Abstract
Technology is evolving at an exponential rate, making it more critical than ever for Customers to transform their Information Technology systems and capabilities in order to compete in a digitally transformed world. 2016 Dell Technologies commissioned a joint study with Intel Corporation of 4600 business leaders across 40 countries to measure the global state of digital transformation. We called this the Digital Transformation Index. In 2018 we repeated the study to better understand both what had changed, but also to identify the barriers to transformation. This presentation will provide an overview of the findings and lessons learned from our global customers to help GMIS participants identify specific steps that can be taken to eliminate barriers and accelerate IT Transformation.


Getting Hacked

Janice Zelnock - Supervisor of IT, Brick Township Municipal Utilities Authority

IT Team leader at a regional Municipal Utility Authority. Manage operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources. Coordinate and supervise technical staff providing information technology support to all departments within the organization.

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Eugene Kipniss - Senior Program Specialist, Multi-State Information Sharing and Analysis Center (MS-ISAC)

Eugene Kipniss is a Senior Program Specialist for the Multi-State Information Sharing and Analysis Center, a division of the Center for Internet Security. He works on the Stakeholder Engagement team with our nation’s State, Local, Territorial, and Tribal (SLTT) governments in order to provide them with access to the many MS-ISAC services and information products which support organizational security posture and awareness. Eugene focuses on managing the accounts of hundreds of MS-ISAC member governments and organizations across the Northeastern and Midwestern U.S. Additionally, he co-chairs the MS-ISAC’s Education and Awareness working group that focuses on bringing cybersecurity knowledge to both end-users and IT staff alike.

Abstract
In this session, Janice will present a case study describing events relating to a cyber incident at a local Municipal Utility Authority. The presentation will focus on events leading up to the identification of the attack, steps taken to inform public officials and employees of the attack, challenges associated with keeping critical business functions running, challenges associated with virus containment and remediation, and steps taken to fully recover from the attack. Included will be a discussion on the IT team critical role in network protection and data security, and the importance of conducting end user cyber security training. The presentation will close with a summary of things we ‘did wrong’ and ‘did right,' along with insight from MS-ISAC regarding tools to help keep your organization safe. A conclusion will provide recommendations such as the importance of maintaining a reliable backup system, the need to isolate critical infrastructure from other networks, the value of using third-party experts for evaluation/assistance, and the need to maintain a written cyber incident response plan.


Security as a System: Solving the Impossible Puzzle

Dan Schiappa - Chief Product Officer, Sophos

Dan Schiappa is Chief Product Officer for Sophos. Dan is responsible for the overall strategy, product management, architecture, research and development, and product quality for the network security, enduser security, and Sophos Central groups, and drives next-gen innovation into the entire portfolio. Dan joined Sophos as general manager of the Sophos Enduser Security Group in 2013 with responsibility for the company’s portfolio of enduser security offerings. In November 2016, Dan also took responsibility for the Network Security Group.

Prior to joining Sophos, Dan served as senior vice president and general manager of the Identity and Data Protection Group at RSA, the Security Division of EMC. At RSA, Dan managed a business unit with responsibility for authentication, identity management, anti-fraud, encryption and data center operations. Previously, he held several GM positions at Microsoft Corporation, including Windows security, Microsoft Passport/Live ID, and Mobile Services. Dan was the key business leader for Microsoft’s BitLocker and Rights Management services.

Prior to Microsoft, Dan was the CEO of Vingage Corporation and an executive at PictureVision. Dan also held senior technical roles at Informix Software and Oracle Corporation.

Abstract
IT Security experts are in the unenviable position of trying to stay ahead of attackers by correlating multiple alerts, reports, and logs via multiple consoles which manage an array of unintegrated points products. Attempting to realize the dream of big data has been an effort in futility – an impossible puzzle when the attacks are coming from all angles and resources in short supply. The reality has been an overwhelming amount of information that IT teams attempt to aggregate for actionable insights, but the scale and coordination of today’s attacks can’t be contained by hiring more people or buying more siloed technologies. How do we solve this puzzle? The answer involves automating data collection, integrating security controls, AI-based analysis, and real-time system response. Join Dan Schiappa to understand how cybersecurity is evolving to an automated system that can deliver much more secure environments and scale your existing resources.


SHI Service Capabilities and Security Practice Review

Kimberly Seber - Services Account Executive, SHI

Kimberly Seber joined SHI in 2002 as an Account Executive. Two years ago, she transitioned from corporate field sales to the public sector space as a Services Account Executive for SHI’s SM SLED sales force. This team consists of 170+ telesales reps committed to supporting small- to medium-sized local government and education clients with all of their unique IT needs. As an SAE, Kim is dedicated to building unique IT services solutions for SLED customers nationwide.

Steven Nemeth - Director, Public Sector SMB, SHI

As Public Sector Sales Director, Steven Nemeth is responsible for the overall management of small and medium public sector accounts throughout the U.S. After joining SHI’s public sector team in 2002, Steve has held multiple positions in the state, local, and education markets, supporting customers of all sizes, in all states. Steve obtained a bachelor's degree in information technology and informatics from Rutgers University, and conducted additional post-graduate studies in project management at Stevens Institute of Technology.

Abstract
Join SHI’s SM SLED Director Steven Nemeth and Services Inside Account Executive Kimberly Seber for a high level discussion regarding SHI’s services and training capabilities around our end user, datacenter, and security practices. We’ll also discuss the six fundamental elements of an effective security program: identity and access management, application security, data-centric security, datacenter and cloud security, and threat and vulnerability management.


Is Ransomware in your Budget? How to Justify the Cost of Data Protection

Kevin Fuller - CTO & President, ThinkGard

Kevin Fuller is Co-Founder and President of ThinkGard, a Birmingham, Alabama based organization focused solely on Disaster Recovery as a Service. Over the past 5 years, the majority of his attention has been on local and county governments and how they can help better protect them from the myriad of situations that can lead to downtime and data loss. As an MBA graduate and a Microsoft Certified Systems Engineer, Kevin offers a unique ability to understand business needs and the technologies that facilitate them. Over the course of his career Kevin has created and implemented Disaster Recovery and Business Continuity Plans for companies of all sizes and has a proven ability to work effectively with both technical teams and business executives. He has spent the majority of his 17 year technology career focused on Disaster Recovery and Business Continuity for organizations ranging from large publicly-traded companies to small 1 or 2 person organizations. Kevin received both his Undergraduate and Masters Degrees from the University of Alabama at Birmingham.

Abstract
While providing data protection to Public Sector IT Departments for years, we’ve noticed a huge problem. Specifically, it’s more times than less, when you can’t have the budget you need to protect your data, but you can have all the blame when something goes wrong. In this session we’ll discuss the costs facing cities and counties related to lack of preparation and funding for disasters (Ransomware, Fire, Flood, etc.) and how to better communicate your needs as a department to administration officials who may not understand just how much risk is involved, both from a cost standpoint and a political one. We’ll accomplish this using real-world examples and situations that we’ve experienced first-hand. In fact, we’ll provide you with a list of these unfortunate events so when you present your budget, you’ll have real-life examples of what, how and why things went wrong and what could have been done to prevent disaster.


Delivering the Workspace of the Future

Tim Krosch - Senior Sales Engineer, Citrix

Tim Krosch is a Senior Sales Engineer on the Citrix State and Local Government team. He has over 20 years of experience designing, implementing, managing, and maintaining application delivery systems for companies and government agencies across the country.

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Sam Raymond - Field Sales Manager, Citrix

Sam Raymond is the Field Sales Manager for New England State and Local Government. He has been with Citrix for 6 years, previously covering the Federal Government sector in DC and such customers as DOJ, HHS, VA and DHA.

Abstract
Imagine a future where the user experience makes your workforce more productive, your apps and data are more secure, and you can manage all your workloads and clouds as one. Imagine an environment that future proofs your infrastructure investments and provides your organization the agility required to respond quickly to any change.

Stop imagining, show up at our session, and let us show you.


GMIS Round Table Panel Discussion

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Moderator: Brenda Ternes - GMIS Conference Director, IT Director, City of Newton, KS

Brenda Ternes is the Director of Information Technology for the City of Newton, Kansas. Brenda is a “jack of all trades” and has been with the City of Newton for 12 years as a one woman show. She now directs a managed solutions team who has assisted in innovative development of the IT infrastructure including moving servers to the Azure Datacenter.

Brenda works with departments to provide leading edge technology solutions to better optimize service to the citizens of Newton.

Primary responsibilities include: Oversight of technology support, network infrastructure, network security, project planning/implementation, budget outlines of technology for each department, policy and procedures.

Brenda has been an active member of GMIS International since 2010, currently serving as Conference Director 1st Vice President for the Kansas GMIS Chapter.

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Moderator: Robert McQueen - GMIS President-Elect/1st Vice President, Director of Information Technology, Township of Franklin, NJ

Robert McQueen is the Director of Information Technology for the Township of Franklin, Somerset, NJ. He provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout the Township.

McQueen represents the Township’s information technology interests by affiliating with several regional and International organizations, including GMIS International (Vice President/President Elect), NJ GMIS, NJ League of Municipalities Legislative Committee and the NJ Digital Summit Advisory Board. He also serves as a volunteer for Nottingham Volunteer Ambulance Squad, Hamilton NJ and currently serves as Chief of the Squad.

Prior to joining Franklin Township, McQueen spent 21 years in information technology roles in local government. Most recently, he served as the Chief Information Officer for the town of Princeton. McQueen holds a Certified Government Chief Information Officer (CGCIO) from the University of North Carolina School of Government Chapel Hill, NC.

Robert also own's Vertex Technology Services, LLC a Technology Consulting business specializing in providing oversight and insight to technology needs and services.

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Panelist: Tameka Allen, MBA, BS, AS - Director of Information Technology, City of Augusta

Tameka Allen is currently the Director of Information Technology for the City of Augusta. She has held this position since August of 2001. Prior to her tenure as Director, she served in various roles in the technology department beginning in 1992. Ms. Allen also worked in dual roles as the Information Technology Director and Deputy Administrator for the City of Augusta for over nine (9) years. In January 2014, Ms. Allen was appointed as the Interim City Administrator of Augusta for a year. She became the first African American female to serve in both capacities.

She holds a Master of Business Administration from Augusta State University. She is also a graduate of Savannah State University where she obtained a Bachelor of Science in Computer Science and an Associate of Science in Computer Engineering. She has received her Local Government Chief Information Officer and Local Government Management certifications from the Carl Vinson Institute of Government with the University of Georgia.

Under Allen’s leadership, the City of Augusta has received numerous awards in the area of technology. The department has been recognized for the past eight years as a top digital city government and has been ranked in the top ten of comparable governments nationwide, by e.Republics Center for Digital Government. The department has also received awards to include the 2016 Cityworks Exemplary User Award and the Special Achievement in GIS (SAG) Award.

Allen is a member of various technology associations to include Women in Technology (WIT), Technology Association of Georgia (TAG), Armed Forces Communications and Electronics Association (AFCEA) and GA Government Management Information Systems (GMIS).

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Panelist: Daniel Holland - Director of Information Technology, Town of Narragansett

Director of the IT Department at the Town of Narragansett for the past 3 years and Systems administrator for the prior 17 years. I've been active in technology since the age of 10 and have seen the massive changes from the days of main frames to our mobile systems of today. Currently undertaking a massive upgrade of our systems to bring Narragansett into the 21 century.

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Panelist: Alexis Blue - Director of Sales Operations, MCCi

Alexis Blue is passionate about client success. She has served in many roles since she first started with MCCi in 2005. As the director of sales operations, Alexis focuses on her industry knowledge and expertise allows her to work with clients to expand their content services solution to the enterprise-level. Part of this includes attending trade shows in the Public Sector, like International GMIS to educate the market on trends and up and coming technology. Alexis has a Bachelor's Degree in Business Management and International Business from Florida State University.

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Panelist: Justin C. Bruce - Project Manager & Performance Management, Practice Leader Tyler Technologies

Mr. Justin C. Bruce is an innovative, creative leader born and raised in the Jackson metro area of Mississippi. Bruce served as the first Director of Innovation and Performance for the City of Jackson after holding management positions in retail and telecom companies. While holding this position, Jackson started down the path of becoming a data-driven government. Bruce and Jackson successfully implemented an open data program, JackStats performance management program, and developed a culture of process improvement through simple data analytics. Jackson’s work has been highlighted by major universities, public and private sector entities, and leading practitioners across the country.

Justin was selected as a Next Generation Leader in 2015 through his work with the African American Mayors Association. Most recently, he received the 2017 Emerging Leader Award from the American Society of Public Administration’s Center for Accountability and Performance.

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Panelist: Michael Pegues - Chief Information Officer, City of Aurora Illinois

Michael Pegues was appointed by Mayor Richard C. Irvin as Chief Information Officer for the City of Aurora, Illinois in June 2017. Michael is an Aurora native and graduate of West Aurora High School District 129. Michael began his career working in various IT Support roles for AT&T and Pepsi-Co in the Greater Chicago Area. Michael has worked for the US Department of Defense as a civilian Automation Management Officer at US Army Garrison in Vicenza, Italy. In addition, Michael has held various senior IT positions in Hewlett-Packard France, Vodafone Hungary and Morgan Stanley in Budapest, Hungary and New York, New York. Michael holds a Bachelor’s degree in Computer Science from DeVry University and an Executive MBA in Entrepreneurship and Innovation Management from Central European University Business School from Budapest, Hungary. Michael is a proud Veteran of the US Army.

Abstract
Join us for a fun and informative look at current public sector technology trends and issues with four industry experts and YOU the audience. This interactive session will use live polling for you to give feedback and opinions to our panel with the questions provided by you and your peers.


Law Enforcement in Cyberspace: How AI Safeguards the Public Sector

Liam Stimpson - Cyber Security Account Manager, Darktrace

Liam Stimpson is a Manager at Darktrace, the world’s leading AI company for cyber defense. At Darktrace, Liam works with leading organizations in a range of industries from manufacturing to financial services to deploy and operationalize cutting edge technologies. During Liam’s tenure at Darktrace, the company has grown to 2300 customers and has been the recipient of numerous achievements, including: Fast Company Most Innovative Companies 2018, Forbes Cloud 100 2018, and CNBC Disrupter 50 2018. Liam holds a bachelor’s degree from New York University.

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Matt Wainwright - Chief Information Officer, Town of Middletown, RI

Matthew Wainwright is the Chief Information Officer for the Town of Middletown, Rhode Island and the Chief Executive Officer for MCPlus, LLC, a network security company protecting clients’ enterprises across many industries for over 30 years. Additionally, Matthew serves as an Air Force Association CyberPatriot coach. Matthew is also a past President of GMIS International, the largest public-sector IT organization in the United States. Matthew’s interest in technology began at thirteen when he discovered he could take apart and optimize computers and printers, quickly being hired by his father’s colleagues to customize their hardware. After completing his bachelor’s degree, Matthew decided to use his hacking powers for good instead of evil and parlayed this experience into a career in network design, security, consulting and project management. With over 30 years in the technology field, Matthew has spent most of his career working in the Fortune 500 community while also serving the public sector. He earned a Bachelor’s Degree in Economics from the University of Connecticut and gained a Certified Government Chief Information Officer from the University of North Carolina. Matthew continues his pursuit of knowledge through regular post graduate education at Harvard and Salve Regina universities, while enhancing his nerd side by most recently completing ISC2’s CISSP boot camp. Matthew has spoken at multiple events including the GMIS International conference, the Public Sector Consortium, the Rhode Island State House, Society of Information Management, and many other venues about business continuity, including cyber and network security. Matthew thrives on the dynamic technology landscape and the challenges it presents in maintaining awareness and education.

Abstract
Between overseeing smart energy grids, protecting connected transportation systems, and securing the sensitive information of their residents, local governments face few challenges more pivotal than cyber defense. Yet the conventional security tools they’ve long relied on to detect known cyber-attacks have become relics of the past — unable to spot the never-before-seen threats that sophisticated criminals are now launching on a daily basis. And as a growing list of cities have discovered, today’s machine-speed ransomware strikes faster than human security teams can respond, even when they identify the compromise right away.

To keep pace with ever-evolving threats, leaders in the public sector have turned to cyber AI. Rather than attempting to predefine what the next unpredictable attack will look like, such cyber AI systems instead learn ‘on the job’ to differentiate between normal and abnormal behavior for each unique user, device, network, and cloud environment that they safeguard. Upon detecting the subtly anomalous behavior indicative of a threat, the AI autonomously neutralizes just the malicious activity within seconds — allowing the world’s cities and counties to restore the rule of law in cyberspace.

In this session, you’ll learn:
  • Why only self-learning AI security tools can catch never-before-seen cyber-attacks
  • Where criminals have found weaknesses in critical infrastructure and smart sensors
  • How to protect your network from machine-speed attacks with autonomous response
  • What gaining 100% network visibility of your entire digital estate can reveal about the largely uncharted vulnerabilities that attackers are targeting today

Inspiring Results: How Impactful Leaders Catalyze Change in a Multi-Generational Workforce

Jen Roberts - CEO, Difference Consulting

As CEO of Difference Consulting, Jen is a leading expert helping organizations strategically build, develop and leverage the unique talents of their leaders and teams. Having successfully led corporate initiatives and advised senior leaders on organizational development, talent management, and succession planning in the private and public sector for more than 17 years, Jen knows what sets successful organizations and leaders apart from the competition.

When she left her corporate job in 2011, Jen founded Difference Consulting using her insider knowledge to quickly land some of the top brands in the country as her own clients.

Over the past seven years, she and her consulting team have worked with over 500 organizational leaders across more than 30 industries, helping them implement aligned and cohesive people development approaches that encourage greater collaboration and engagement within their organizations.

Jen takes a “no BS, calls-it-like-she-sees-it” approach with leaders who are used to calling the shots. Clients appreciate the compassion, humor, and integrity she brings to her work as much as a good butt-kicking. Her clients have increased leadership alignment and engagement by up to 60%, improved communication within their team up to 70% and reduced turnover up to 50%.

In 2015, Jen was inducted into the Forbes Coaches Council. She is an accredited Professional Certified Coach (PCC) through the International Coach Federation (ICF). Jen is a certified master practitioner in The Leadership Circle Profile™ (TLCP 360 and Leadership Culture Survey), Everything DiSC Workplace®, Myers-Briggs Type Indicator™ (MBTI), and Energy Leadership™ Index. She earned her Master’s degree in psychology from Radford University and her Bachelor’s degree in psychology from Virginia Tech.

Jen and her family live just outside of Savannah, GA, where they can often be found on a soccer field or a nearby beach. Jen is a horror movie buff, and loves traveling, hiking, and celebrating life with a glass of bubbly.

Abstract
Let's face it: Change initiatives can be difficult even in the most progressive organizations, and local government is no exception. As a key enabling function, the mission of IT departments is often to create and sustain seamless, innovative and efficient information technology environments. However, impactful leaders know how important it is to inspire not only results, but also the people who produce them. Adaptability and agility are key practices to remaining relevant and competitive as organizations evolve to meet the changing needs of a multi-generational workforce and customers looking to utilize government services with ease. This session will focus on helping IT leaders catalyze change by cultivating more inclusive and collaborative change approach strategies within their respective organizations. Participants will walk through a robust three-step process to learn how to most effectively lead change initiatives: Sharing the Strategic Vision, Building Alignment, and Fostering Collaborative Execution.


SecureSuite/Configuration Assessment Tools and the Malicious Code Analysis Platform

Eugene Kipniss - Senior Program Specialist, Multi-State Information Sharing and Analysis Center (MS-ISAC)

Eugene Kipniss is a Senior Program Specialist for the Multi-State Information Sharing and Analysis Center, a division of the Center for Internet Security. He works on the Stakeholder Engagement team with our nation’s State, Local, Territorial, and Tribal (SLTT) governments in order to provide them with access to the many MS-ISAC services and information products which support organizational security posture and awareness. Eugene focuses on managing the accounts of hundreds of MS-ISAC member governments and organizations across the Northeastern and Midwestern U.S. Additionally, he co-chairs the MS-ISAC’s Education and Awareness working group that focuses on bringing cybersecurity knowledge to both end-users and IT staff alike.

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Ronan Tiu - Member Success Training Manager, Multi-State Information Sharing and Analysis Center (MS-ISAC)

Ronan Tiu is currently a part of the Member Success team as a Technical Sales representative working with the Member Success team and the CIS SecureSuite Sales team. In this role he gives technical demos of the CIS SecureSuite Tools and Resources in support of the Sales and Member Success teams. Further, in this role, he helps bring in new members to CIS SecureSuite and helps current members implement and utilize CIS SecureSuite Membership resources. Ronan is continually working on training programs and webinars for CIS SecureSuite members that cover the technical aspects of the CIS SecureSuite resources so they better understand how to maximize the benefits of CIS SecureSuite Membership.

Previously Ronan worked in Financial Technology as a technical sales representative for various Fin-tech firms selling Order Management and Trading Execution software. He holds a BA in Philosophy and will be pursuing SANS certification in the Fall of 2019.

Abstract
Attend this session to see demonstrations of MS-ISAC's SecureSuite/Configuration Assessment Tools and the Malicious Code Analysis Platform. The CIS Configuration Assessment Tool is our no-cost tool for assessing systems against our best practice benchmarks for secure configuration. For example, IT professionals can check to see how securely configured their Windows 10 systems are and then deploy changes to better lock down the systems. The Malicious Code Analysis Platform is our free, browser based sandbox environment for analyzing suspicious attachments, other files, and URLs. This is a self service platform that offers the opportunity to get one of our CERT analysts to take a look at your submission as well. It provides videos of URLs resolving, and also indicates for files if any AV software would have a matching hash.


Developing an Accessibility Driven Digital Strategy for Government

Asher Rosenfeld - Director of Solution Architecture, SeamlessDocs

Asher graduated from Tufts University in 2012 where he studied Civil Engineering. After spending two years designing green spaces in conjunction with NYCEDC and The Department of Environmental Protection, Asher received his MBA at Cornell Tech, where he studied product development and how technology can affect the way cities are developed, managed, and built. He continued to focus on urban innovation after his MBA and joined SeamlessGov to build products that help Cities digitize and go paperless.

At SeamlessGov, Asher has been instrumental in rolling out implementation strategies for our government partners, including Denver, Tucson, Iowa, and the Government of Barbados. Asher is passionate about leading change management initiatives and believes that innovation is crucial for improving citizen-government interactions. Through the design and deployment of Business Process Re-Engineering frameworks, he has been able to work with cities to use the SeamlessDocs Platform to solve civic challenges such as financial disclosures and transparency. Asher also coaches municipal partners on how to create team structure, build an agile development process, and roll out solutions. He leverages GV sprint methodology to guide problem-solving workshops and has developed custom solutions for municipalities by integrating various UX tools with the SeamlessGov platform. While implementing solutions across the nation, Asher has seen the rise of accessibility as a first design principle. This perspective has helped SeamlessGov incorporate out of the box tools for building municipal compliance strategies and creating accessible citizen services.

Abstract
Web accessibility has become a key priority in the realm of government innovation. With the rise in ADA lawsuits over the past few years, state and local governments are increasingly seeking out technology partners that will help them meet web accessibility guidelines. But many governments don't realize how deeply entrenched inaccessibility is in their digital offerings. Most governments host hundreds of PDF forms and applications on their web pages, posing major challenges for disabled users who cannot easily see the text or modify it for assistive technologies. Additionally, these applications often need to be physically brought into a municipal office, posing major challenges for people with mobility impairments. Now more than ever, governments are seeking technology solutions that allow them to provide fully accessible online services.

This session will describe the implications of web accessibility for government, while exploring best practices for providing accessible online services. Drawing from SeamlessDocs' experience powering ADA, Section 508 & WCAG 2.1 compliant digital solutions, this session will describe key takeaways for governments seeking to become accessible, while also describing the risks associated with compliance failures. The goal of this session is to provide tools and resources for government employees in the audience to develop an accessibility-driven digital strategy.


How to Eliminate Barriers to IT Transformation

Bretton Stafford - Director, Managed Services, Dell Technologies

Brett Stafford serves as Director, Managed Services at Dell Technologies, leading a Business Development team focused on solving complex problems for Public Sector and Enterprise customers. Trusted by customers around the world to run and manage their mission critical infrastructure, Dell Technologies Managed Services serves as the solutions integrator for the Dell Technologies family of strategically aligned businesses ( Dell, Dell EMC, VMware, Pivotal, RSA, Secureworks , and Virtustream ); unlocking the power of One Dell. Brett’s team simplifies our clients’ experience by aligning strategy, technology and service offerings accelerate customer’s ability to achieve specific measurable outcomes, transform their operating model, and outperform their competition. Brett brings a structured and innovative approach to change enablement, with a proven track record of enterprise execution during large scale mergers, acquisitions and large transformational projects that deliver desired business results. Brett’s strengths include creating a compelling vision, clarifying and persuasively communicating Mission, Business and IT strategy, building consensus in highly complex, technical or political environments and leveraging agile service delivery models.

Brett is a senior IT executive with 20+ years of diverse industry experience, a thought leader and one of the “go to” IT strategists for many CxOs . Prior to his current role, Brett served as Director, Strategic Solutions, leading an integrated Dell and EMC Federal sales organization during the Dell EMC merger. Brett is a Veteran of the US Navy and lives in Sarasota, Florida.

Abstract
This presentation will build on the Break Out Session briefing material to identify specific steps that can be taken to eliminate barriers to IT Transformation. When IT is transformed, government agencies and enterprise customers can achieve specific measured savings, increase utilization of new services, and decrease time to value. We will explore specific use cases where modernization enabled Digital Transformation, Workforce Transformation and IT Transformation.


Your Data is More Valuable Than You Know

Chris Van Wagoner photo

Chris Van Wagoner - Chief Strategy Officer, Commvault

Chris Van Wagoner serves as Chief Strategy Officer. He teams with Commvault’s senior management to identify, evaluate, and execute on business and product growth opportunities across all technology, business, and market segments. Chris also drives the investigation, analysis and recommendation of our core corporate strategies and tactics, including evaluating competitive threats.

During his tenure with the company, he played a major role in several significant Commvault milestones. He spearheaded the initial launch of our Galaxy backup and recovery product and in the transformation of the company from a leading data protection software provider to a broader unified data management company. Most recently, Chris helped shape the evolution of Commvault into a recognized innovator within the Cloud and Managed Services categories, as well as the expansion of CommVault into adjacent Information Management solutions. Chris joined Commvault in 1996 after serving in senior marketing roles for companies in the consumer high tech, HBA and consumer packaged goods.

Abstract
This presentation will explore the value data offers to organizations – from a technical, operational and business perspective. Technical demonstrations will show how to simply and easily identify, manage, protect and use data – to provide value to the organization and reduce business risk. Attendees will get practical knowledge on how to create more value from the data by enabling digital transformation efforts and leverage a multi-cloud strategy.

The Proper Care and Feeding of your IT Team: Employee Retention Strategies

James C. Duckett - Technology Division Manager, City of St. George

James C Duckett has been the head geek at the City of St. George (Southern Utah) for 12 years. He hasn't needed to replace an employee for over a year. He's receiving his CGCIO at this conference. Recovering micro-manager. Once took third place in a self-deprecating contest. He's never sure what to write about himself but is flattered that you've stuck it out this far.

Abstract
Employee turnover is expensive and time consuming. High employee retention will save any manager money, time, and needless stress. This class will discuss strategies for finding and retaining the best employees, including:
  • Creating a pro-employee culture
  • Hiring the right employees
  • Firing the wrong employees
  • Supporting, empowering, and growing your employees
  • Attracting great employees with more than a paycheck
  • And more...

Are We High Tech Enough to be a Smart City?

Bernadette Kucharczuk, CGCIO - Director of Information Technology, City of Jersey City

Bernadette is a Certified Government Chief Information Officer currently serving the City of Jersey City as Director of Information Technology. She is a long-time Rotarian, an Adjunct Professor for the Masters of Public Administration Program at Saint Peter's University, and the Chapter President of NJ GMIS, an association of Government IT Leaders.

She previously served as IT director in Atlantic City and in East Orange, New Jersey as well as Sutter County, California. Prior to her role managing local government technology departments, she served as Deputy County Administrator in Sutter County and Assistant Director of Public Works in Tehama County, California. Before her career in local government, she served as a decorated officer and navigator aboard KC-135 airplanes in the United States Air Force. Bernadette holds a BS in Information Science from the University of Pittsburgh and a Master of Aviation Management from Embry-Riddle University.

Tolonda Griffin-Ross - Administrative Analyst, City of Jersey City

Bio Coming Soon.

Abstract
What does it mean to be a “smart city?” Follow the journey of Jersey City toward becoming a Smart City. Start developing a framework of policies, assess your infrastructure and organizational strengths and weaknesses, find the low-hanging fruit and communicate your success. Can you be a smart community without an unlimited budget? Do you have the ability to gather the kind of data that will enable applications designed to make our communities more livable? What can the IT department do to facilitate the transition? Learn how one community is laying the technology foundation to be as “smart” as it can be.


How to Become a Data Storyteller

Kirk McLean - Director of Open Data and Chief of Staff to the CIO, City of Buffalo, NY

Kirk McLean is the City of Buffalo’s first Director of Open Data and also works as Chief of Staff to the City of Buffalo’s Chief Information Officer. He manages Open Data Buffalo (data.buffalony.gov), the City’s official open data portal, which currently ranks #4 in the nation on the U.S. City Open Data Census, a crowdsourced measure of public access to public datasets in municipalities across the United States. His work recently won the 2018 NYS Department of State’s Trailblazer Award in recognition of innovative service delivery. During Kirk’s nine-year tenure at Buffalo City Hall, he has been an advocate for open data, data analysis, innovation, technology, and process improvement. He holds a Master’s Degree in Urban and Regional Planning from the University at Buffalo and lives in the Forest neighborhood of Buffalo with his wife and two beagles.

Justin C. Bruce photo

Justin C. Bruce - Project Manager & Performance Management Practice Leader, Tyler Technologies

Mr. Justin C. Bruce is an innovative, creative leader born and raised in the Jackson metro area of Mississippi. Bruce served as the first Director of Innovation and Performance for the City of Jackson after holding management positions in retail and telecom companies. While holding this position, Jackson started down the path of becoming a data-driven government. Bruce and Jackson successfully implemented an open data program, JackStats performance management program, and developed a culture of process improvement through simple data analytics. Jackson’s work has been highlighted by major universities, public and private sector entities, and leading practitioners across the country.

Justin was selected as a Next Generation Leader in 2015 through his work with the African American Mayors Association. Most recently, he received the 2017 Emerging Leader Award from the American Society of Public Administration’s Center for Accountability and Performance.

Abstract
The Open Government Data Act has ensured that data will continue to be at the center of public sector conversations. This session will explore – through new and exciting use cases – how modern technology can enable effective, data-driven storytelling. Storytelling allows governments to create narratives that not only engage and resonate with stakeholders, but that provide context around datasets to increase usage and spur innovation. Beginning with user-friendly webpages that make understanding complex information easier, technology can help internal and external users understand what specific data means, where it came from, and how it connects to other related resources. This results in better outcomes inside agencies and in communities.

Speakers will detail how cities have used data stories to facilitate innovation, for example, cases in which residents have used data to create new lines of business, applications, and services that propel economic growth. Other use cases highlight how researchers glean new insights from data, leading to new products or innovative solutions to societal issues. The continued evolution of data transparency requires that governments move data from information to empowerment. Pairing modern technology with the timeless art of storytelling is a key way to overcome current public sector challenges and solve real-world problems.


GMIS Data Dive™ - Powerful Insights, Focused Results

Bob McQueen - GMIS President-Elect/1st Vice President, Director of Information Technology, Township of Franklin, NJ

Robert McQueen is the Director of Information Technology for the Township of Franklin, Somerset, NJ. He provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout the Township.

McQueen represents the Township’s information technology interests by affiliating with several regional and International organizations, includingGMIS International (Vice President/President Elect), NJ GMIS, NJ League of Municipalities Legislative Committee and the NJ Digital Summit Advisory Board. He also serves as a volunteer for Nottingham Volunteer Ambulance Squad, Hamilton NJ and currently serves as Chief of the Squad. Prior to joining Franklin Township, McQueen spent 21 years in information technology roles in local government. Most recently, he served as the Chief Information Officer for the town of Princeton. McQueen holds a Certified Government Chief Information Officer (CGCIO) from the University of North Carolina School of Government Chapel Hill, NC.

Robert also own's Vertex Technology Services, LLC a Technology Consulting business specializing in providing oversight and insight to technology needs and services.

Abstract
The GMIS Data Dive™ offers powerful insights and data entry can be focused to provide you the answers you need on topics most critical to your organization. Join us for this interactive session demonstrating the power of the GMIS Data Dive™ and the tools available within the platform to help with entry of data to ensure you have the answers of strategic interest to your organization. Bring your questions about the platform and we’ll have the answers. With the ability to target your data entry to key subject areas, the platform offers more focused insights with less manual effort. A portion of the session will include Q & A for specific questions.

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