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Get Up | The Art of Perseverance

Adam Greenberg photoAdam Greenberg

Keynote Speaker

If there’s ever a person who epitomizes perseverance, it’s Adam Greenberg, famous for the one pitch that changed his life forever. A 92 mile-an-hour first-pitch fastball to the back of the head on his major league debut with the Chicago Cubs gave Adam the record for being one of only two players in history to have an official at-bat without ever taking the field. After seven years of continued hustle to get back, Adam signed a one-day contract with the Miami Marlins in 2012. He was inducted into the National Jewish Sports Hall of Fame in 2014.

Adam is an All-State native of Connecticut and an All-American standout at the University of North Carolina at Chapel Hill. In 2010, he founded the health and wellness company Lurong Living, where he enjoys empowering others to gain control of their health through a line of dietary supplements and nationwide health challenges. As a proven dynamic leader, he also enjoys traveling the country sharing his story and keys to perseverance.


On July 9th, 2005, Adam Greenberg stepped into the batter’s box for his first major-league plate appearance with the Chicago Cubs. That moment was the culmination of his life’s work and proudest achievement up to that point.

No one suspected the triumph of that moment would be obliterated by a 92 mile-an-hour first-pitch fastball striking Adam just under his helmet on the back of his head. The first pitch of his major-league career threatened not only the future of his ability to play baseball, but life itself.

Adam didn’t know it at the time, but that pitch was a gift. What was both the greatest and worst split-second of his life sent him into an odyssey of struggle, pain, and confusion which forged him slowly into the man he is today. What he thought was the destroyer of his dream was actually the birth of a greater one.

Get Up | The Art of Perseverance is not simply a baseball story or a story about a baseball player. This story is a beginning. No matter what you’re doing or what you’re facing, Adam offers his story of overcoming adversity and persevering through challenges in hopes of helping you relentlessly pursue your dream for your life

Connecting the Dots: Digital Transformation to Civic Innovation – MCCi and City of Fayetteville

Alexis Blue

Business Development Leader, MCCi

Alexis Blue is passionate about client success. She has served in many roles since she first started with MCCi in 2005. As the business development leader, her industry knowledge and expertise allows her to work with clients to expand their ECM solution to the enterprise-level. Alexis has a Bachelor's Degree in Business Management and International Business from Florida State University.

Keith Macedo photoKeith Macedo

Director of Information Technology, City of Fayetteville, Arkansas

Keith Macedo serves as the City of Fayetteville Arkansas’ Director of Information Technology, overseeing the City’s Technology and GIS Divisions. Keith received his Bachelor’s degree at the University of Arkansas and is also a Certified Government Chief Information Officer (CGCIO) through the University of North Carolina. Keith has extensive skills and experience in technology, project management, budget management, contract negotiations, contract management and customer service. Prior to Fayetteville he served as the Director of Internal Services for the City of Keller, Texas. Prior to this position he worked for over a decade as Keller’s Director of Information Services. Prior to his work within Keller, he served as Assistant Information Services Manager/Operations and the GIS Manager/Operations Specialist for the City of Hurst, Texas. He also spent several years working for the Environmental Protection Agency (EPA) and National Resource Conservation Service (NRCS), focusing on GIS and water quality projects within the State of Kansas. His experience and expertise extend outside of his work and into an extensive volunteer spirit, including service on the Board of Directors for the Texas Association of Government Information Technology managers for three years. During his tenure he developed a network of local government user groups throughout Texas to act as peer groups to facilitate information sharing and knowledge transfer between neighboring cities.


As an IT professional, your organization has strategic goals that all tie back to providing citizens the most optimal service possible. You have seen “digital transformation” recently in marketing, but what does it mean and how does it affect your role in the organization and tie to the strategic goals? We will discuss how a five-phased strategic approach can be applied to managing all content in your organization. Popular technology trends will be discussed such as ECM, Content Services, RPA, AI, Electronic Workflow, Electronic Forms, system integration and more. Peer organizations will discuss where their organization is in each phase and the outcomes that have come from this. They will also discuss how implementing Enterprise solutions and integrate key applications together have provided an optimal user experience. Business Process efficiencies will be discussed and how these technologies can truly transform how your agency works from top to bottom, giving your citizens & constituents better customer service.

Implementing a Scalable Virtualized Desktop Infrastructure for a Multi-Site Setup

Arieus Alcide

University of South Carolina

Bio Coming Soon.

Daniel Brown photoDaniel Brown

Senior IT Director, University of South Carolina

Daniel Brown is the Director of the Pharmacy Instructional and Information Technology (PIIT) at the College of Pharmacy. He holds the Project Management Professional, Certified Scrum Professional, ITIL certifications, Certified Government Chief Information Officer leadership program at the University of North Carolina, the Emerging Leaders Program at the University of South Carolina, and the Chief Information Officer certificate program at Carnegie Mellon. He started his career in IT over 12 years ago where he ran his own consulting companies specializing in custom application development and server hosting. His career in academia started at USC’s Arnold School of Public Health as a system programmer and quickly worked his way up to the senior applications analyst and application development manager. In 2015, Daniel transitioned to the SC Department of Social Services as the Technical Manager of Child Care Applications where he helped build and manage several teams of senior developers, business analyst, and project managers. Daniel is currently the Senior Director of IT at the College of Pharmacy where he manages the IT infrastructure including setting budgets, maintaining client relations, renovating distributed learning classrooms, supporting the virtualized computer lab solutions and acts as the college’s main security liaison.


The advantages to implementing virtual computing include centralized management, scalability, ease of use once configured and lower long term cost of ownership. Learn how a virtual computing solution can be implemented to satisfy various needs in an educational setting including classroom labs, libraries and conference rooms. For the past five years the Univeristy of South Carolina's College of Pharmacy utilized Citrix VDI-in-a-Box as a virtual computing solution for classroom labs, computer labs and small conference rooms. We are currently evaluating new solutions because VDI-in-a-Box has gone end-of-life (EOL). We will explore our process in evaluating these solutions.

There are several factors that must be considered during the evaluation process in order to find the best fit for your environment. We are a small college with a limited IT staff and budget. We must consider how many workstations or users will the solution need to support. We must evaluate the need for multiple configurations depending on the educational needs (classroom labs, conference rooms, library). It is also necessary to plan for future expansion. Once these requirements have been determined we can begin evaluating solutions that meet our established criteria.

Effective Communication in IT

Felina Harris photoFelina L. Harris, MBA, CGCIO

IT Customer Relationship Manager, Mecklenburg County Government

Felina Harris has almost 25 years of IT experience and is currently an IT Customer Relationship Manager with Mecklenburg County Government. She is responsible for the coordination and facilitation of technology initiatives. Her background includes training, software support, customer service, and quality assurance. She has a Bachelor of Science Degree in Computer Information Systems from Western Carolina University and an MBA from Gardner-Webb University. She is also Six Sigma Certified.


One of the most important factors in the success or failure of any IT project is communication. Often, we, as public sector IT professionals, are challenged when it comes to effective communication due to the fact that many of our projects involve customers from different backgrounds, areas of expertise, skills and levels of authority. In this session, attendees will learn how to overcome this challenge and focus on the details and outcome of the project(s).

Windows 10 Challenges and Best Practices

Kevin English photoKevin English

Director of Mobility, SHI

Kevin is the Director of Mobility at SHI International Corp., a $8.5 billion global provider of technology products and services. Over his eleven-year tenure, he has managed hundreds of mobility rollouts for customers across the globe, ranging from small start-ups to Fortune 50 leaders. Kevin specializes in cutting edge mobile solutions that span hardware, software and integration services.


Abstract Coming Soon.

Path to Remarkable: Know Where Your Data Is

Chris Van Wagoner photo Chris Van Wagoner

Chief Strategy Officer, Commvault

Chris Van Wagoner serves as Chief Strategy Officer. He teams with Commvault’s senior management to identify, evaluate, and execute on business and product growth opportunities across all technology, business, and market segments. Chris also drives the investigation, analysis and recommendation of our core corporate strategies and tactics, including evaluating competitive threats.

During his tenure with the company, he played a major role in several significant Commvault milestones. He spearheaded the initial launch of our Galaxy backup and recovery product and in the transformation of the company from a leading data protection software provider to a broader unified data management company. Most recently, Chris helped shape the evolution of Commvault into a recognized innovator within the Cloud and Managed Services categories, as well as the expansion of CommVault into adjacent Information Management solutions. Chris joined Commvault in 1996 after serving in senior marketing roles for companies in the consumer high tech, HBA and consumer packaged goods.


Organizations are no longer dealing with simple organic data growth. There’s a major shift in the way organizations are creating, storing and using data. Smart app initiatives, Internet of Things, Smart Cities and Shared Services initiatives are requiring organizations to become experts at their data. At the same time, they are working through the challenges of moving to the cloud, defending against cyber-attacks and addressing new regulations like GDPR. Today’s environment requires a more comprehensive approach to both reduce costs of managing data and to derive the most value from your data. Join this session to learn about technologies and strategies to help you protect, secure and analyze your data at the moment it matters most.

Preparing for the Recovery

Collin Boyce photoCollin Boyce

CIO, City of Lansing

Collin Boyce is the Chief Information Officer for the City of Lansing. Boyce is passionate about providing leadership in utilizing technology to improve the user's experience and enhancing customer service. His key areas of focus are workflow optimization, agile project management, contract negotiation, vendor management, and secure computing.

Before joining the City of Lansing, Boyce spent 20 years in informational technology leadership in multiple states with firms in New York, Atlanta, and Michigan. Boyce was integral in leading the digital transformation in numerous industry verticals including education, the public sector, cloud computer, dotcom, financial, and medical. His leadership was instrumental in turning around the technology of firms such as Comlink, Emergent Biosolutions, Municipal Employees Retirement System of Michigan, RYLA Teleservices, Morehouse School of Medicine, about.com, and theglobe.com. His blend of unique experiences in multiple industries coupled with an in-depth knowledge of technology fuels passion for impacting corporate culture.

Boyce has spoken at multiple conferences including Michigan Municipal Treasury Association, Mid-Michigan ARMA, Laserfiche Empower, and churches across the state of Michigan, New York, and Georgia. He is part of a variety of professional groups including the Board of Directors of Evanta, CIO Inner Circle of Evanta, Government Management Information Science (GMIS), Michigan (MI-GMIS), and Society for Information Management (SIM). Boyce is also part of the Technology Steering committee for Comodo and Laserfiche. His leadership in implementing new technology and planning were profiled by both VMware and Toggle magazine.

Boyce received his Bachelor and Master's degree from Fairleigh Dickinson University, CIO certification from Carnegie Mellon University and attended numerous classes with Center for Creative Leadership and Dale Carnegie. Currently, he resides in Charlotte, MI with his wife (Dr. Sharon Boyce) and two high energy boys (Elisha and Joshua).

Chris Loveall

City of Lansing

Bio coming soon.


The city of Lansing developed a strong cybersecurity program. We are proposing sharing our journey from a weak security posture to a strong one with a business continuity plan to make the city sustainable. This posture allowed us to be recognized by an independent firm Security Scorecard unbeknownst to us.

Our proposed presentation will include some technical material well as difficult questions that leaders can challenge their employees such as:
  • How do you show value to your leadership?
  • What are the critical policies that we require?
  • How do you socialize them in your organization?
  • We have an incident plan, do our employees know what they should do in the event of a breach?
  • How to prioritize remediation of vulnerability?
  • How do we recover quickly if we had an attack?
  • If a virus was on our network, how would we know it was there and be able to respond?
  • How do we handle the monitoring the 24x7?
  • What is the risk of cyber security?
  • How are we able to do all of this with limited staff?
While we live in "scary" times with cyber security, we believe it is exciting times as the policies, procedures, and tools are at the highest maturity

Cybersecurity Best Practices and Free Resources to Help

Eugene Kipniss photoEugene Kipniss

Senior Program Specialist, Multi-State Information Sharing and Analysis Center

Eugene Kipniss is a Senior Program Specialist for the Multi-State Information Sharing and Analysis Center, a division of the Center for Internet Security. He works on the Stakeholder Engagement team with our nation’s State, Local, Territorial, and Tribal (SLTT) governments in order to provide them with access to the many MS-ISAC services and information products which support organizational security posture and awareness. Eugene focuses on managing the accounts of hundreds of MS-ISAC member governments and organizations across the Northeastern and Midwestern U.S. Additionally, he co-chairs the MS-ISAC’s Education and Awareness working group that focuses on bringing cybersecurity knowledge to both end-users and IT staff alike.

Kateri Gill photoKateri Gill

Senior Program Specialist, Multi-State Information Sharing and Analysis Center

Kateri Gill is a Senior Program Specialist for the Multi-State Information Sharing and Analysis Center, a division of the Center for Internet Security. She graduated from the State University of New York with degrees in Geology and Physics, and worked in the field of Semiconductor Engineering prior to joining the MS-ISAC team in 2016. Kateri now manages the accounts of hundreds of our nation’s State, Local, Territorial, and Tribal governments; specifically enabling them to take full advantage of the cybersecurity resources and services that are available to them at no cost. She also leads the stakeholder engagement efforts for the MS-ISAC’s elections security initiatives and co-chairs the MS-ISAC’s Business Resiliency Workgroup.


Local Government IT leaders and specialists are always faced with a seemingly unmanageable number of necessary steps to secure their environments. Whether it is the NIST Cyber Security Framework or the 20 Controls from CIS, compliance frameworks can be overwhelming to consider and aim to fulfill. We will seek to go over just a few key cybersecurity best practices that local governments should consider, and information about the free services and resources offered by the MS-ISAC that will help them on the road to implementing those practices in their organizations.

Full Access. No Barriers. Total Community Engagement.

Manley Feinberg photo Jeanette Lampe

Senior Solutions Advisor, Public Sector, eSolutionsGroup

Jeanette has over 12 years of experience in gathering business requirements and translating those into diverse, complementary technical solutions. Jeanette is focused on the big picture and is acutely aware of the impact each project has on a client’s brand and its target market.

Jeanette has assisted organizations in implementing complex technical solutions from various perspectives. With a key focus on collaboration, unified communications strategies and user adoption techniques. Jeanette is keenly aware of the people aspect in every technical deployment and consistently works with her clients to ensure that the solutions they implement are successful both technically and from an adoption and usability stand point.

As a Sr. Solutions Advisor, Jeanette works with her clients on continuous improvement plans and keeps them abreast of modules, products and customizations that will have a positive impact on their brand and organization.


What does it mean to have an accessible website? Does it mean plain and boring, designed to benefit only a few?

At GMIS Meets, engaged delegates will discover that fully accessible websites are anything but boring. Creative innovation and strict legislative policies such as US Section 508 and the ADA can come together to produce beautiful, successful, accessible websites and integrated technologies.

We’ll share real-time, real-life examples of municipalities that have successfully launched accessible websites. Along with that, we’ll share our key learnings, common obstacles, project intensities, and generally what it takes to provide online services to a diverse, fast growing and increasingly demanding population.

Having an accessible website is not only the right thing to do, it’s also the law. From simple changes, to what to include in RFP’s, eSolutionsGroup can help you comply with the new 508 legislative changes. We don’t just meet accessibility standards, we exceed them, and have been for 10 years.

Many international design awards indicate that we are doing something right in our industry. Dedicated to working with public sector companies, we can speak with expertise on our unique role of bringing together the ‘legal’ side and the ‘human’ side of accessible websites.

Ransomware Stories from the Front Lines

Kevin Fuller

President and CTO, ThinkGuard

Kevin Fuller is Co-Founder and President of ThinkGard, a local and county government focused Disaster Recovery as a Service organization based in Birmingham, AL. He has spent the majority of his 17 year technology career focused on Disaster Recovery and Business Continuity for organizations ranging from large publicly-traded companies to small 1 or 2 person organizations. Over the past 5 years, the majority of our focus has been on local and county governments and how we can help better protect them from the myriad of situations that can lead to downtime and data loss.


This session will be an overview of the basics of Ransomware (history, methods, prevention techniques, preparedness, etc.) and will then go into several specific examples of Ransomware infections and the outcomes from those infections (spoiler alert – some of them are not great).

Delivering the Workspace of the Future

Tim Krosch photoTim Krosch

Senior Sales Engineer, Citrix

Tim Krosch is a Senior Sales Engineer on the Citrix State and Local Government team. He has over 20 years of experience designing, implementing, managing, and maintaining application delivery systems for companies and government agencies across the country.

Sam Raymond photoSam Raymond

Field Sales Manager, Citrix

Sam Raymond is the Field Sales Manager for New England State and Local Government. He has been with Citrix for 5 years, previously covering the Federal Government sector in DC and such customers as DOJ, HHS, VA and DHA.


Work isn’t a place you go, it’s a thing you do. The applications and data we use are hosted in more places and accessed in more ways than ever before. As a new generation of people start work in government agencies, we need to rethink how we securely deliver this increasingly digital workspace to employees and how our agencies interact with the citizens they serve. In our session, we’ll discuss our vision for the future of work and how we’ve helped other local governments address the challenges they faced.

Leading on the Edge: 4 Vertical Lessons to Commit Beyond Circumstance, Realize More Momentum, and Make it all Worth It

Manley Feinberg photoManley Feinberg

Keynote Speaker

Manley is the founder of Vertical Lessons, Inc. He is an award winning international keynote speaker, business leader and author. Leveraging more than twenty years of business, professional speaking and adventure experience, his insight and energy will inspire and equip you to step up and reach your next summit.

In fact he wrote a book titled, Reaching Your Next Summit! 9 Vertical Lessons to Lead with More Impact.

Manley’s 11 years of leadership influence contributed to a workplace culture that landed Build-A-Bear Workshop on the FORTUNE 100 Best Companies to Work For® List four years in a row. Manley served two terms as the president of the St. Louis chapter of the National Speakers Association

On a personal note, Manley likes to sleep on the side of mountains. Even more shocking is that his wife has been putting up with that for more than two decades, and he has two teens that still kiss him on the cheek in front of their friends.


When extraordinary people cultivate courage in themselves and those around them, they step up in a new way to overcome resistance and reach higher. The result can bring breakthroughs in even the most challenging circumstances. In this keynote program you will learn 4 essential Vertical Lessons to deepen your commitment, build momentum and finish your days more fulfilled than frustrated as you reach for something more. You will walk out with: 

  • What it takes to gain clarity and see through the chaos every day
  • 3 steps to build momentum by mastering The Art of the Restart
  • The essential questions we must answer to show up differently tomorrow

#TANGODOWN: In the Crosshairs of a Hacktivist

Justin Cure photoJustin Cure, GISP, CGCIO, CPM

Information Services Manager, City of Longview, Texas

Justin Cure is the Information Services Manager at the City of Longview, Texas. During his 13 plus years at the City, Justin and his team have created an enterprise GIS from scratch, implemented a citywide GIS-centric work order management system in the cloud, implemented a mobile app to take citizen requests, migrated email to Google Apps for Government, rolled out VDI, and strengthened the City's security posture. If that wasn't enough, Longview also provides IT and GIS support to the City of Kilgore, Texas. Justin has a strong belief that IT and GIS make the World a better place to live by solving problems and improving processes. Justin is also the President of the East Texas GIS & GPS User Group and the President of the East Texas Chapter of the Texas Association of Government IT Managers. He has been a member of South Central Arc User Group since 2002 and has served as North Texas Representative, President, and Past President. Justin is a Certified Government CIO, Certified GIS Professional, and Certified Public Manager. During Justin's free time he enjoys reading about technology, craft beer, and traveling. He has been to 48 states and 11 countries.

Joshua Gamble photoJoshua Gamble

Enterprise Solutions Designer - Infrastructure, City of Longview, Texas

Joshua Gamble is the Enterprise Solutions Designer for Infrastructure at the City of Longview, Texas. During his 8 plus years he has implemented a managed wireless solution, replaced core network segments, managed and migrated multiple security appliance platforms, designed video surveillance and access control solutions and educated many users on best practices for Cyber Security. He also redesigned the entire network for the City of Kilgore as well as standardized hardware and configuration. During Joshua's off time he enjoys spending time with his children, watching horror movies and seeing how long of a password he can remember.


Two years ago, the City of Longview, Texas, was forced to take down their public website after they became the target of a series of DDOS cyberattacks launched by a group of hacktivists (hacker activists) known as Anonymous. Since then, they have implemented a comprehensive security program based on the standards published by the Department of Homeland Security that includes a variety of preventative measures like firewalls, proxy services, and rigorous staff training. Join this session to hear all about their riveting story and to learn:

  • Techniques that hackers commonly use to exploit system vulnerabilities
  • Tips for increasing cybersecurity awareness at your organization
  • Tools and resources for strengthening your organization’s security posture

Digital Transformation of a City office Through Parking

Jerry Walker photoJerry Walker

Director of IT, City of St. Louis Treasurers Office

Jerry Walker is the Director of IT for the City of St. Louis Treasurer’s Office. Mr. Walker has over 18 years of IT experience in both non-profit and for profit organizations that includes LAN/WAN engineering and architecture, DRP policy and planning, cloud conversion, strategic IT business planning, network security, PCI compliance, IT policy and procedure governance and planning, project management, IT healthcare business startup consulting, server systems management and overall leadership strategy planning. Mr. Walker is the President/CEO and owner of Nucomm Technology Consulting Firm. Mr. Walker is a proud graduate of Ball State University where he earned his Bachelors and Masters of Information and Communication Science. Mr. Walker is an active and proud member of Omega Psi Phi Fraternity and serves on the Corporate Advisory Council for BDPA, the Regional Advisory Board for nPower St. Louis Chapter, and is a current board member for Unleashing Potential and the Monsanto YMCA.


The presentation will show the steps to digital transformation in a parking division that is overseen by the City Treasurer. We will look at the processes of on-street parking meters prior to the changes and some of the challenges of that time such as accounting for cash only. We will explore the issues from moving to “dumb” meters that only allowed coins with no reporting and no real-time info to “smart” meters that utilizes coin, credit, debit, mobile app, real-time monitoring and reporting, usage of IoT, and the creation of a city wide PCI network, and how it radically changed the Treasurer’s Office to form its first ever IT department. We will also discuss the benefits of the changes such as usage, reporting, on demand data and access as well as an over 200% increase in revenue from the parking division added to the city of St. Louis general fund.

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